Liverpool 0151 227 1044 Chester 01244 400876 info@copplestonesbridal.co.uk

FAQs

Where do you get your wedding dresses?

When we opened, all our gowns were sourced as one-offs, cancelled orders, end of season, and salon clearance from big name designers in the UK and America.   As demand for our dresses has grown the collection is now a fusion of dresses from our favourite big name UK designers supplemented with our own exclusive collections, specially selected with the expert knowledge of our bridal consultants.  Examples of our stock can be found on the website and on our Facebook page.  All our wedding gowns are first quality.  We do not sell pre-loved/once worn/second hand dresses.

Do I need to make an appointment?

We are open 7 days a week.  We recommend you book an appointment to avoid disappointment especially if you want to buy your dress on a Saturday or Sunday. We are happy to accept walk-ins where possible.

Do you do alterations?

Yes!  Unlike our competitors we have not one but two seamstresses, both are wizards with a needle and thread.   If you want a dress altering in anyway the girls can be found in store most days to help you make your dress even more special.  When it comes to fitting your dress our seamstresses will only schedule the one final fitting saving you lots of money and unnecessary trips to and from the shop.  Please head over to our Facebook page for some fantastic examples of their wonderful work.

Do you do plus size bridal?

We specialise in plus size bridal.

Copplestones has an exclusive range of plus size bridal gowns, up to a size 32, chosen by our bridal consultants with a curvier figure in mind.  Unlike traditional bridal salons, you can try on all our plus size dresses in store.

Do you do maternity bridal?

Luckily one of our wonderful seamstresses has a long history with maternity bridal so if you are pregnant and tying the knot before the baby arrives, please feel free to arrange an appointment.

Will I be left to my own devices or will your sales consultants help me find my dream dress?

We understand that every bride is different and wants different things from their wedding dress shopping experience.  Copplestones prides itself on its relaxed alternative to the high pressured sales environments of most other bridal salons.  We have lots of lovely bridal consultants, Emily, Jemma, weekend girl Lauren, part timer Jayne as well as store manager Annie and our two fantastic seamstresses, Maxine and Angela.  All the Copplestones ladies are there to help you find the dress of your dreams.  They are more than happy to answer any questions you may have, help you in and out of your dress, pick dresses for your consideration etc.  If you would like a private one to one appointment or don’t feel comfortable trying on dresses with other brides to be in store then please call the store on 0151 227 1044 to arrange.

 

How many dresses do you have in stock?

Literally hundreds and hundreds off the peg size 8-32 with the option of ordering in specifically from our exclusive range.

How much are will I pay for my wedding dress?

Our dresses generally range from £99 to £599 but we have a “sale rail” where you might find an absolute bargain and we have some dresses that are so exclusive they cost a little more.  We often run promotions and like to give our brides to be a little gift from time to time, so keep an eye on our Facebook page or website for offers and more.  Generally you are looking at saving at least 50% of the original value of the dress.   In some cases you can save over one thousand pounds!

Can you take a dress away on the day or do you have to order the gown in?

Both.  We have hundreds of dresses available off the peg to take away as soon as you’ve paid for it and our own special order collection which is ordered in as would happen in a traditional bridal salon.

How far in advance should I be looking for my dress?

We recommend between and year and 18 months before you get married is ideal but dont worry of you’ve got 2 weeks until your wedding, we have hundreds of off the peg dresses available to take away on the day.  We’ve actually sold a dress to a girl who popped it on in the changing rooms and then walked around the corner to her ceremony!

I’ve been told to buy my dress 2 years before I get married.  Is this true?

A year to 18 months is a great time to start shopping for your dress.   If you are special ordering a dress from us it can take a few months to arrive so you need to account for delivery times & factor in adjustments however if you buy a dress too soon you increase your chances of changing your mind, changing shape, your circumstances changing, fashions changing etc.

Do I need to pay for my dress in full and take it away the same day?

Yes of course if you wish but of course we understand that many brides to be are not in a financial position to pay the full amount in one go so we offer instalment payment plans at 0%.  These can be discussed in store at the time of purchase.  A more detailed breakdown can be found in our terms & conditions on this website.

Can I pay cash or card?

Copplestones accepts both cash and card payment.  When making balance payments we accept card payment by telephone.

Will you clean my dress?

Special order dresses will not require cleaning but will be pressed for your collection.  Off the peg dresses will be cleaned if necessary at the managers discretion.  All dresses will be pressed if required after fitting.

 

 

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